WARNING: This product contains nicotine. Nicotine is an addictive chemical.
“TOP 5 BEST VAPOR SITE IN AMERICA” – THEECIGSTOP | “TOP 10 BEST ONLINE VAPE SHOP”– ECIGCLOPEDIA
Why Customers Love Us

There are no vapor shops around me within the nearest hundred miles. Your company VaporBeast has been a great help in answering all my questions and providing me the perfect service. I have no problems with anything, this letter here is just to simply state my gratitude for all the help everyone has given me. Now, if I can only decide on my first Box Mod,Lol! – Vernon L.

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Hi Tim, I wanted to compliment one of your employees Jason on the OUTSTANDING job he did helping me with my order today!!! I was asking alot of questions and and he seemed to be very knowledgeable about your products and I told him I was going to send this and tell you he needs a raise (I said it he did not)!!! I really appreciate all your help with my last issue and I don't think enough people take the time to give kudos for a job well… – Shelley S.

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Where do I start? Thank you, thank you, thank you !Start to finish you guys are really all about CS.Best Vape Mail ever and that goes back almost 7 years to my first 510 from China, then blank cartos before tanks and now 200 real Watts.This one is especially fun since I worked for Volcano in St Pete for over 2 years and now l have their latest and greatest!Tod, Samantha and Tim, your great! – Pete H

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I'd like to once again bring attention to Jordan Wark, who continues to impress and amaze me. He not only has invaluable knowledge regarding vaping, the industry, and what I should order next, but impressive knowledge of the company and it's beginnings and how it's grown. It is wonderful to see such a dedicated employee, and comforting to me to know I have a representative that works so hard each day to make sure his clients have not only… – Kenna

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Hi Tod, I just wanted to drop a line and tell you how much we appreciate having Cam as our rep he is very informative, helpful, and just an all around good rep, now if you believe that no I am kidding I really appreciate everything he does sometimes I get a little rough with him and give him a hard time but that is to keep him on his toes. All joking aside he does a great job , he puts up with me and that's a plus so treat him good. Good… – Deb Q.

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Customer Service Policies

Shipping Policy

We provide free shipping on orders over $35.00 to all retail orders within the U.S. You have the option to choose another shipping method upon checkout at an additional cost. We will ship orders the same day it is placed (Monday - Friday), if it is placed before NOON (12pm) PST. We do not ship orders on Saturday or Sunday. This shipping time does not include holidays and weekends. Please allow 24 hours for tracking information to be updated from the courier.

For More information on our International Shipping, Please visit HERE

Missing an Item?

If you are missing an item from your order, please contact our Service Team at 877-821-6062 or send a Help Desk ticket within three business days to inform of the missing item. Please note that a member of our Service Team may ask for pictures of your packing slip, physical box, and items received so that we can report the issue to our warehouse. Once the issue is reported, our Service Team will gladly offer a resolution.

Received the incorrect item/order?

If you received an incorrect item in your order, please contact our Service Team at 877-821-6062. A member of our Service Team will ask for pictures of your packing slip, physical box, and items received so that we may report the issue to our warehouse. Once we review the provided details, we will contact you and send you the correct item. If necessary, we will e-mail you a return label.

If you received another customer’s order by mistake, please contact us at 877-821-6062. A member of our Service Team will ask for pictures of the physical box and tracking label so that we may report the issue to our warehouse. We will provide a return label for the incorrect order received and a member of our team will contact the intended customer.

Backordered Item

If an item that you selected is backordered in our warehouse, we will ship the rest of your order then follow up with you the next day to inform you of the partial shipment. You will have the option of a store credit or refund for the backordered item. You may also sign up to be informed when the item comes back in stock.

Delayed Order

We send all orders the same day it is placed Monday - Friday, before NOON (12 p.m.) PST, excluding weekends and holidays. Please see our shipping timetable for your “When to contact VaporBeast” date or you can contact the shipping courier and open a case or ticket. If the shipping courier has informed you they have lost your package, please contact us at 877-821-6062 so that our team can review your options based on the shipping method selected.

Damaged Upon Arrival

If you receive a damaged item (ex: broken bottle), please send us your Order # and an image of the damaged item/s through our help desk or email [email protected], so our Team may review the case and contact you with a resolution. We must have visual proof of the damage before we can offer a resolution. Proactively sending pictures showing your product damage may expedite your request.

Items received DOA (meaning your item did not work when received) must be reported to VaporBeast.com within 3 business days of received by date as indicated by your tracking information. Once we have visual proof, our Service Team will gladly offer a resolution.

Cancelling/Changing Orders

We are unable to cancel or make changes to an order once it is placed. If you would like to return an order to us once you receive it, please contact us at 877-821-6062 for assistance.

Wholesale Inquiries

We provide wholesale solutions to vape shops around the U.S. with our wholesale program. Any inquiries must be sent via our Help Desk system, or you can contact us at 877-821-6062. We have a dedicated team of Smoke Free Technology Consultants that are here to provide you with the best vaping supplies and to offer you the best insight and product knowledge out there!

Product Reviews

We regret to inform you that VaporBeast.com does not provide complimentary or free products to customers for product reviews.